AT&T in Milford, MA Open now

Reviews about AT&T

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  June 06, 2020, by gilberto goncalves
  I bought a samsung edge for my wife for mothers day . Supposedly it was a unloock phone so I paid full retail price 844$ When she went to her carrier the connect the phone the phone was looked So she returned to the att store to see what they could , well nothing was done on the phone so they are going to give her a check not cash like I paid and it can take up to 3 month . Now really no money but check that takes 3 month to get here , I didn't feel that they we're interested to help so one star or no star if that exist
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  January 16, 2019, by Susana Guerra
  Worst store ever! As a value customer for year's now; This is my first ever issue (I have always gone to the Natick store) I have been dealing with this false advertising (Jose, the sales rep) on uniting to 1 bill for under $200 and unlimited data and all channels (which today is still the day and I do not have either). As well as promating the free t.v. when upgrading to a samsung S7 Edge, you will get a free smart t.v. 48' Samsung (which my husband paid off his remaining fee on his Samsung note 5, and did the upgrade). And I did log on to Samsung promoting, and I was informed by them, why AT&T was still advertising this, when the date of close out was 3 week's prior of us signing up, and all we received was $100 gift card Before all this I was paying under $260 for my two phones, tablet, roll over 30 data! When dealing with this issue and still having two separate bills (At&t over $300+ and direct t.v over $80 with limited channels). And asking for the regional manager ( which is public information allowed to the customer's (us) to file a complaint, I was refused it, and have been getting the run arounds) to resolve this matter, one person (Dan) stated "I will look into it, and give you a call back but this afternoon", this was 4 day's ago, and his excuse was that Jose miss inform me on the pricing and it will be over the $300+ (just the phones it self). So where is this regional manager? Who is the manager there? And why is this person (Jose) doing this to loyal customers as I? DO NOT DEAL WITH THIS STORE, THEY ARE ALWAYS UNDER NEW MANAGEMENT, AND CENTER EMPLOYEES ARE MISS INFORMING US VALUE CUSTOMER'S ON PRICING AND PROMOTIONS! IT'S CALLED FALSE ADVERTISEMENT! TOMORROW I WILL BE REACHING OUT TO MY LAWYER, AND WAITING FOR A SUPERVISOR FROM AT&T CUSTOMER SERVICE TO CALL BACK (TODAY)! CUSTOMERS BE AWARE OF THIS STORE (ESPECIALLY JOSE)!